Start your return
We offer a 30-day return policy for unused and unopened products. Click below to start your return.
Retail Support
To return products purchased in a retail store, you must follow the store's policies and procedures.
We're here for you.
Our customer service representatives are always here for you to answer questions, resolve issues, help with products, and much more.
Got Questions?
How long does shipping take?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options for an additional fee. Shipping times may vary based on your location and the shipping method selected at checkout.
How do I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the courier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. We also offer installment payment options through our partner, Afterpay.
Can I cancel or modify my order after it has been placed?
If you need to cancel or modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that orders that have already been processed or shipped cannot be modified or canceled.
Do you ship internationally?
Yes, we ship to many countries around the world. International shipping rates and delivery times vary based on the destination. Please check our shipping policy for more details.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer service team within 7 days of receiving your order. We will arrange for a replacement or a refund as quickly as possible.
Can I change my shipping address after placing an order?
If you need to change your shipping address, please contact our customer service team as soon as possible. We will do our best to update your information before the order ships, but we cannot guarantee changes once the order has been processed.
What should I do if I forget my password?
If you forget your password, click on the "Forgot Password?" link on the login page. You will receive an email with instructions on how to reset your password.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our customer service team to initiate a return or exchange.